Shipping Overview

We work to process and ship orders as efficiently as possible. Please review the estimated timelines below before placing your order.

Order Processing Time

Panini America order processing time is 1–3 days. Processing begins after your order is successfully placed and payment is confirmed.

During busy periods, product launches, promotional events, or high-volume shopping seasons, order review and preparation may take additional time. If we need more information to process your order, we may contact you using the email address provided at checkout.

Estimated Delivery Time

Estimated delivery time is 2–5 days after your order has shipped. Delivery times are estimates and may vary based on destination, order volume, local delivery conditions, customs review when applicable, and circumstances outside our control.

Shipping Destinations

Panini America provides Free Worldwide Shipping. Orders may be shipped to eligible destinations worldwide, subject to order acceptance, address accuracy, local delivery availability, and any restrictions that may apply to certain products or locations.

If we are unable to ship to the address provided, we will contact you using your order information.

Shipping Rates

Shipping is free worldwide. Customers are not charged a separate standard shipping fee for eligible orders under our Free Worldwide Shipping service.

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Tracking Information

After your order has shipped, tracking information may be provided by email or through your order details. Tracking updates may take 1–3 days after shipment to appear or refresh in the tracking system.

If tracking does not update immediately, please allow the tracking system time to process the shipment information before contacting support.

Wrong or Incomplete Address

Customers are responsible for entering complete and accurate shipping information at checkout. Please review your name, street address, apartment or unit number, city, state or province, postal code, country, phone field if required at checkout, and email address before submitting your order.

If you notice an address error, contact us as soon as possible at [email protected]. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Customs, Duties, and Taxes

Under our Free Worldwide Shipping service, customs duties, import taxes, brokerage fees, or other government charges are included. If such fees occur, they will be covered by us.

Customers should not be responsible for paying customs duties, import taxes, brokerage fees, or other government charges separately for eligible shipments under this service.

Lost, Delayed, or Damaged Packages

If your package appears lost, delayed, damaged, or shows unusual tracking activity, please contact Panini America customer support so we can review the issue and provide the next steps.

• For delayed packages, include your order number and tracking details if available.
• For damaged packages, include clear photos of the package, item, and packaging materials when helpful.
• For missing or lost packages, contact us so we can review your order information and available tracking details.
• For wrong items or incomplete orders, include your order number and a clear description of the issue.

Contact Information