Contact Us

Contact Us

Need help with your Panini America order or shopping experience? Our customer support team is here to help with order questions, shipping updates, returns, exchanges, product questions, and account assistance.

Email Support

For the fastest support, please email us with your question and any order details that may help us review your request.

[email protected]

Support Hours

Customer service hours are Monday–Friday, 9:00 AM–6:00 PM.

We typically respond within 24–48 hours.

What to Include in Your Message

To help us respond clearly, please include as much relevant information as possible when contacting Panini America.

  • Your full name
  • Your order number, if available
  • The email address used at checkout or on your account
  • A clear description of your question or issue
  • Product names, item details, or photos when helpful

How We Can Help

Order Support

Contact us for help reviewing order details, purchase questions, or order-related concerns.

Shipping Support

Reach out if you need help understanding shipment status, delivery updates, or shipping-related questions.

Returns & Exchanges

Email us before starting a return or exchange so we can provide the correct next steps.

Product Questions

Ask us about Panini America product details, trading card items, collections, or general shopping questions.

Account Help

We can help with account access questions, account information, and related support needs.

General Support

If your question does not fit one category, send us a message and we will help direct your request.

Use the Contact Form

Use the contact form on this page if you prefer to send your message directly through the website. Please include the same details listed above so our team can review your request efficiently.

Your Privacy

Information shared with Panini America support is used to review and respond to your request. Please do not include unnecessary sensitive information in your message.

We Are Here to Help

Thank you for contacting Panini America. Whether you have a question about an order, shipping, returns, exchanges, products, or your account, our support team will do its best to respond within 24–48 hours during customer service hours.